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FAQ : Find answer to your general questions here

Looking for answers about our kids swimming lessons near me? You’ve come to the right place. This FAQ page covers everything parents want to know about Skywhale — a trusted swimming academy offering fun and effective classes in PJ and Puchong. From our cozy indoor heated swimming pool to flexible make-up policies, we’ve compiled your most common questions about joining a swimming class in Ara Damansara or a swimming class in Puchong.

If you’re new here, feel free to contact us directly — our team will guide you step by step.

Is it a Heated Pool?

Yes! Our indoor pool is heated and maintained at around 32°C, ensuring a safe and cozy environment for every kids swim class. Visit our Ara Damansara or Puchong Jaya branch to see the facilities.

What is the minimum age to enroll?

Children can start from age 3. Our kids swimming lessons near me program is designed for young learners to build water confidence. Early swimming helps reduce drowning risk, according to the World Health Organization (WHO). Learn more about our structure on the Brand Promise page.

Do I need to be in water with my child?

Parent no need to be in water with your child as children 3 years old and above can swim independently.

What Do I need to bring for my child to the swimming lesson?

All your child needs for their swimming lessons is swimwear, a towel, and goggles. If it’s your first time, just contact us here if you have any query.

Can I have replacement class if I skip any class?

We understand that life can be unpredictable. That’s why our kids swimming lessons offer built-in flexibility. Each package includes an extra weeks of validity for missed classes. If your child is sick and you provide a valid medical certificate (MC), we will extend the class expiry date.

In more serious emergencies — such as accidents with legal reports, the passing of an immediate family member, or natural disasters with supporting proof — we will also approve course extensions.

Our user-centric swimming system is designed to support families with genuine needs. Whether you’re attending a swimming class in Ara Damansara or Puchong, we’re here to help you stay on track.

How many lessons can a child learn to swim?

Most children reach basic water safety milestones within 12 to 24 sessions. At Skywhale, our kids swimming lessons are designed to support every child’s pace, with regular progress updates for parents. Learn more about our approach on the Company Introduction page.

If I have 2 kids, A girl who is 7 years old, Boy is 5 years old, Can they go to the same class?

Actually they need to separate out and go for different classes, yah, 3-5 years old is kiddie class, 6-12 years old is LTS class. but if the 5 years old kids didn’t scared of water, they can try to join LTS class, then they can learn together in the same class.

Can I have 2 classes a week?

Our group class can only have one class per week. If you want 2 classes per week, you can sign up for 2 packages.

What supplies do I need to bring for the trial class?

For your child’s trial session, bring swimwear, a towel, and goggles. Everything else will be prepared. We make our children swimming program easy and welcoming from day one. Book a free trial here.